
Privacy Policy
Last updated: 15/07/2026
Dolphin Reef L.T.D. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the rights you have regarding your information. It is written to comply with the Israeli Protection of Privacy Law, 5741-1981, and, where applicable, with the EU General Data Protection Regulation (GDPR).
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.
1. Who we are
This website is operated by Dolphin Reef, located in Eilat, Israel.
For any questions about this Privacy Policy or about your personal information, you can contact us at:
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Email: info@dolphinreef.co.il
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Address: derch mitzraim 77 Eilat Israel
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Phone:+972-8-6300100
2. What information we collect
We collect the following types of information:
Information you provide directly. When you fill in a contact or booking form on our website, we collect the details you choose to give us, such as your name, email address, phone number, the date or type of visit you are interested in, and the content of your message or request.
Information collected automatically. When you visit our website, certain information is collected automatically through cookies and similar technologies, such as your IP address, device and browser type, the pages you view, the date and time of your visit, and how you arrived at our site. We use this information for website analytics and to improve your experience (see Section 6, Cookies and Analytics).
We do not knowingly collect more information than we need for the purposes described in this policy.
3. How we use your information
We use the information we collect in order to:
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Respond to your inquiries and process booking or visit requests submitted through our forms;
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Contact you regarding your request, including by email or phone;
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Operate, maintain, and improve our website and the services we offer;
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Understand how visitors use our website through aggregated analytics;
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Comply with legal obligations and protect our legal rights.
4. Legal basis for processing (for visitors in the EU)
Where the GDPR applies to you, we process your personal information on the following legal bases:
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Your consent – for example, when you submit a form or agree to non-essential cookies;
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Performance of a contract or steps taken at your request – for example, to handle a booking or answer a request you made;
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Our legitimate interests – such as understanding and improving how our website is used, provided these interests are not overridden by your rights;
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Compliance with a legal obligation.
5. Sharing your information
We do not sell your personal information. We may share it only in the following limited circumstances:
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With service providers who help us operate the website and our business (for example, our website platform Wix and analytics providers), who are permitted to use the information only to provide services to us;
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Where required by law, regulation, legal process, or a lawful request by a public authority;
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To protect the rights, property, or safety of Dolphin Reef, our visitors, or others.
Some of these service providers may store or process information outside of Israel or the EU. Where personal information of EU visitors is transferred outside the European Economic Area, we take steps to ensure an appropriate level of protection as required by applicable law.
6. Cookies and analytics
Our website uses cookies and similar technologies. Cookies are small files stored on your device that help the website function and allow us to understand how the site is used.
We use:
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Essential cookies, which are necessary for the website to operate correctly;
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Analytics cookies, which help us understand how visitors interact with the website so we can improve it.
You can control or delete cookies through your browser settings, and you can set your browser to refuse non-essential cookies. Please note that disabling certain cookies may affect how the website functions.
7. How long we keep your information
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When the information is no longer needed, we will delete it or anonymize it.
8. How we protect your information
We take reasonable technical and organizational measures to protect the personal information we hold against loss, misuse, and unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Under the Israeli Protection of Privacy Law and, where applicable, the GDPR, you have rights regarding your personal information, including the right to:
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Access the personal information we hold about you;
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Request that we correct information that is inaccurate or incomplete;
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Request that we delete your information, subject to legal limitations;
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Object to or restrict certain processing of your information;
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Withdraw consent where processing is based on consent;
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Request a copy of your information in a portable format (where the GDPR applies).
To exercise any of these rights, please contact us using the details in Section 1. We may need to verify your identity before responding. You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.
10. Third-party links
Our website may contain links to third-party websites or services that we do not operate. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's privacy
Our website is not directed at children, and we do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
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Email: info@dolphinreef.co.il
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Address: derch mitzraim 77 Eilat Israel
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Phone:+972-8-6300100
